Home / OEM process
Our cosmetics OEM process, from brief to delivery
Every project goes through the same seven steps. This page shows typical lead times, what you prepare and what you receive at each step.
- Minimum order
- 500–1,000 unitsper formula, depending on product type
- First lot
- 9–13 weeksincluding Thai FDA notification
- Repeat orders
- 25–35 daysonce packaging is in stock
- Formula development
- From 15,000 THBcredited back once you order 3,000 units
Timeline overview
The longest waits are usually sample trials and artwork approval. The faster you reply, the sooner your first lot is ready.
Typical first-lot timeline
In weeks, counted from the day you send your brief
-
01Brief and assessment1–3 days
-
02Formula development7–21 days
-
03Sample trials and approval7–14 days per round
-
04Thai FDA notification7–15 business days
-
05Packaging and artwork15–30 days, alongside FDA
-
06Production and filling15–30 days
-
07Lot release and delivery3–7 days
Factory work Waiting on your trial or approval Lot release and shipping
Step by step
One account manager looks after your project from start to finish and sends a status update on LINE every week.
-
Brief and assessment
1–3 daysWe talk through your target customers, selling points, desired texture, retail price and sales channels. Your account manager turns this into a one-page brief that both sides confirm.
- You prepare
- Reference products (if any), a target price per unit and the quantity you need
- You receive
- A written brief, a preliminary quote and a week-by-week timeline
-
Formula development
7–21 daysOur formulators choose the actives and base to match the brief, check every ingredient against Thai cosmetics regulations, and estimate raw-material cost per unit.
- You prepare
- Confirm the key actives and any claims you want on the label
- You receive
- One or two prototype formulas with an estimated unit cost
-
Sample trials and approval
7–14 days per roundWe send 15–30 g samples for real-life use. Texture, fragrance and colour can be adjusted up to three rounds at no extra cost. Approved formulas go straight into preliminary stability testing.
- You prepare
- Try the samples and send feedback within 7 days per round
- You receive
- Samples with notes on each adjustment. From round four, 1,500 THB per round
-
Thai FDA notification
7–15 business daysOur regulatory team prepares the documents and files the cosmetic notification through the Thai Food and Drug Administration’s online system, and checks that all label wording is compliant.
- You prepare
- Trade name and notifier details, as an individual or a company
- You receive
- The notification receipt with its number. Service fee from 3,500 THB per product
-
Packaging and artwork
15–30 days, alongside step 4Choose bottles, tubes, jars or sachets from suppliers already tested for compatibility with your formula, or send your own packaging for testing. Our designers lay out labels to Thai FDA requirements.
- You prepare
- Approve the label design and colour proof on schedule
- You receive
- Production-ready packaging. Label design from 4,500 THB per design
-
Production and filling
15–30 daysThe formula is mixed in vacuum tanks, checked for pH and viscosity before filling, filled in a dust-controlled room, and every unit is printed with a lot number and manufacturing date.
- You prepare
- A 50% deposit before production starts
- You receive
- A batch record for the lot, traceable at every step
-
Lot release and delivery
3–7 daysEach lot is checked for microbial count, fill weight, sealing and labelling before release. We deliver with our own trucks in Bangkok and nearby provinces, or hand over to your chosen carrier or freight forwarder.
- You prepare
- Pay the balance before shipping
- You receive
- Shelf-ready goods and a COA for the lot. We keep retained samples for the product’s full shelf life
Minimums and lead times by product type
Sunscreen takes longer than other categories because SPF results from an external lab are needed before labels are printed.
| Product type | MOQ per formula | First lot | Repeat order |
|---|---|---|---|
| Serums and essences | 500 units | 9–12 weeks | 25–30 days |
| Creams and moisturisers | 500 units | 9–12 weeks | 25–30 days |
| Sunscreen | 1,000 units | 11–14 weeks | 30–35 days |
| Cleansers | 1,000 units | 9–12 weeks | 25–30 days |
| Body care | 1,000 units | 9–12 weeks | 25–30 days |
| Ready formulas | 500 units | 6–8 weeks | 20–25 days |
Questions about the process and payment
Can I get my products sooner?
Yes. With a ready formula and packaging we already stock, a first lot takes about 6–8 weeks, because formula development is skipped and there is less waiting for packaging.
What if I’m still not happy after three sample rounds?
We can keep adjusting at 1,500 THB per round, or our formulators can propose a new base that is closer to your reference product.
How do payments work?
The formula development fee is paid when step 2 starts. Production requires a 50% deposit on order confirmation, with the balance due before shipping. Tax invoices are issued for every payment.
Who holds the Thai FDA notification number?
The notification is issued in the notifier’s name agreed in step 4. If you move production elsewhere in future, our regulatory team will explain the steps involved.
Start step 1 today
Fill in a short brief and receive a preliminary quote and a week-by-week timeline within 3 business days.